Description
We’re Looking for a People-First Leader in Passenger Services
Job Title: Passenger Services Coordinator (Duty Officer / Senior Supervisor / Traffic Agent)
Stations: Cairo (CAI), Hurghada (HRG), Sharm El Sheikh (SSH), Marsa Alam (RMF), Borg El Arab (HBE)
At Tiger Aviation Services (TAS), we don’t just move passengers—we create seamless travel experiences. If you thrive in fast-paced airport environments and love leading teams to deliver top-tier service, this role is for you.
As a Passenger Services Coordinator, you’ll be the go-to person ensuring smooth operations, handling challenges with a cool head, and making sure every traveler feels well taken care of. Whether you’re stepping in as a Duty Officer, Senior Supervisor, or Senior Traffic Agent, your leadership will shape the passenger experience at some of Egypt’s busiest airports.
Ready to step up? If you’re all about leadership, customer care, and aviation excellence, we’d love to hear from you.
What You’ll Do:
- Lead daily operations – Oversee check-in, boarding, and baggage services with efficiency.
- Put passengers first – Address concerns promptly and professionally.
- Train and mentor – Equip your team with the skills to excel.
- Collaborate widely – Liaise with airlines, airport teams, and internal departments.
- Uphold standards – Ensure compliance with aviation regulations and TAS policies.
Requirements
- Education – Bachelor’s degree in aviation, tourism, or a related field.
- Proven leadership – Supervisory experience in aviation, hospitality, or customer service.
- Clear communicator – Ability to guide teams and resolve conflicts.
- Calm under pressure – Thrives in fast-paced airport environments.
Why Join TAS?
- Industry reputation – Join a 30-year leader in Egyptian aviation.
- Growth opportunities – Develop your career with a company that invests in its people.
- Team environment – Work alongside professionals committed to operational excellence.